Company logo

Frequently Asked Questions

Find answers to common questions about Oval Finance products and services.

Oval Finance offers a range of account options including:

  • Personal Checking Accounts
  • Savings Accounts with competitive interest rates
  • Business Accounts for small and medium enterprises
  • Joint Accounts for shared finances
  • Student Accounts with special benefits

Applying for a loan with Oval Finance is simple:

  1. Log in to your online banking account or create one if you're new
  2. Navigate to the Loans section and select the type of loan you need
  3. Fill out the application form with your personal and financial details
  4. Upload any required documents (ID, proof of income, etc.)
  5. Submit your application for review

Most applicants receive a decision within 24-48 hours.

At Oval Finance, we prioritize your security with multiple layers of protection:

  • 256-bit SSL encryption for all online transactions
  • Multi-factor authentication for account access
  • Real-time fraud monitoring systems
  • Biometric login options (fingerprint, facial recognition)
  • Instant notifications for account activity
  • FDIC insurance up to $250,000 per account

We offer several ways to get in touch with our support team:

Phone Support

+234 909 000 206 (24/7)

+234 706 444 5282 (Business Hours)

Email Support

support@ovalfinances.com

Response within 2 business hours

Live Chat

Available in our mobile app and website

24/7 with average wait time under 3 minutes

In-Person

Visit any of our branches nationwide

10A Ashimi Close, Atunrase Estate, Gbagada, Lagos

Our international transfer fees are competitive and transparent:

Transfer Type Fee Processing Time
Standard Transfer $15 or 1% (whichever is higher) 2-5 business days
Express Transfer $25 or 1.5% (whichever is higher) 1-2 business days
Oval Finance to Oval Finance Free Instant

* Additional intermediary bank fees may apply depending on the destination country.

Still have questions?

Can't find the answer you're looking for? Our support team is happy to help.

Contact Support

Ready to Get Started?

Join thousands of Nigerians who trust Oval Finance for their quick loan needs. Download our app today!